SHIPPING & RETURNS

Shipping Costs International

Per order and delivery address a shipping fee for parcel delivery:
For small and lightweight packages within Germany € 2.00
Shipments from 0.3kg within Germany: 4,50 €.

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Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Sweden, Spain, Czech Republic, Hungary, United Kingdom, Austria
For small and lightweight packages: 9,50 €
Parcels from 0.3kg: € 14.50
Parcels from 5kg: 17,00 €

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Liechtenstein, Norway, Switzerland, Turkey, Ukraine
Parcels from 0.1kg: € 29.50

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Canada, United States
Parcels from 0.1kg: 16,50 €
Parcels from 5kg: 36,00 €

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Parcels from 0.1kg: 17,0 €
Parcels from 5kg 43,00 €

Your country is not listed? Contact us via post(at)mableonline.com
Available items we deliver in Germany within 2 – 3 business days (we send from Monday to Friday) with the DHL parcel delivery.
Please note:
The delivery may be delayed by a day if there is a public holiday between order and delivery.

Returns 14 days to try on

We want you to be completely satisfied with your order. Thanks to our 14-day money back guarantee, if something does not fit or suits you, you can resend all mable articles within 14 days from receiving the goods. Outside of Germany we can not offer a free return yet. For returns over 350€ from a Germany adress, please contact post(at)mableonline.com to receive a free return slip.

Your statutory right of withdrawal and guarantee rights remain unaffected by this voluntary warranty and remains fully valid.

To be able to offer you this advantage in the future, we ask you to handle the goods with care, try them on carefully as in a retail store. Please return pieces complete. unused and in undamaged condition to us.
If the goods are damaged, worn or obviously in a state where we can not resell them without repairing or cleaning the article, we will get in touch with you and may need to charge a fee.

PACK & SEND HOW TO RETURM ITEMS

How to return your goods back to mable:

- Pack the product back in its original packaging
- Enter the reason for return in the return form
- Put all the items along with the return form into the package
- Send everything to mable - Katja Heidrich - Gustav-Heinemann-Ring 71 - 81739 München

Note:
More information about returning you will also find in our Terms and Conditions.
If you return multiple items, it may happen that not all are detected and processed simultaneously. These returns are therefore not lost, but are processed separately.

COCO CHANEL

“FASHION IS NOT SOMETHING THAT EXISTS IN DRESSES ONLY. FASHION IS IN THE SKY, IN THE STREET, FASHION HAS TO DO WITH IDEAS, THE WAY WE LIVE, WHAT IS HAPPENING."